Facilitate business leaders in defining, developing and executing local people plans that support the achievement of the business strategy. Ensures that People plans across Information Technology industries are integrated with wider HR strategy, policies & priorities.

Be an expert in all things HR products, understand the competition and the tech market relating to HR, Onboarding and background checking software.

Evaluate/Analyse and identify service needs to meet account/program objectives in European & US Markets.

Provide timely feedback on all account activities on daily basis to Business development head.

Review and monitor all service related account activities.

Research and experiment of new processes/systems to improve the sales process.

Develop and deliver tasks on account issues/areas recommended by the Client in e-mails/conference calls.

To participate in all relevant client calls and take the learning’s forward in service module development.

Analyse customer satisfaction reports and quality reports periodically with to identify the service needs.

Provide continuous improvement to all service levels and assist in effectiveness of all costs processes, all vendor policies and programs for all services.

Establish and maintain positive relationships with our customers to create and drive your sales pipeline and by developing a core understanding of our unique business needs and promoting in the market.

Leads to be generated through references, Cold Calling and Follow-up Sales Leads.

Present services offered and Solutions to the Prospective customer, understand Customer needs, Requirements and Prepare Presentations, Proposals, and Quotations etc.

Will travel to client places for meetings-presentations, negotiations, closing deal.

Invoice generation and payment status tracking and updating weekly payment records to the Management.

Will be responsible for planning partly the administrative services of the company. Will also be involved in record keeping, information management, facilities maintenance and planning, mail distribution, and other office support duties.  

Key focus areas will include driving organisational design & effectiveness, team performance management, talent management, diversity, and building leadership capabilities.

Advocates & supports the use of the HR operating model, acting as role model and facilitator to ensure business areas adhere to, and HR deliver to agreed service.

Creates a highly motivated, customer-engaged team focused on delivering effective business solutions.

Develops and organises the HR & Payroll Systems team to deliver business requirements.

On Boarding candidates on measured timeline in relevant technologies for local and international locations and smoothing the transition.

Maintains operational documentation, candidate portfolios up to date and to update the portfolios every quarter meeting the technical requirements.